Wherever possible, outpatient appointments are being offered by telephone or video call, minimising face-to-face contact and reducing the need for patients to travel to our hospitals.

You may still need to attend in person for diagnostics like scans, endoscopies or cardiac tests. If you do need to attend a face-to-face appointment, our hospitals have taken steps to ensure that social distancing can be maintained. Please wear a face covering when you come to hospital.

If changes need to be made to your appointment, you will be contacted to make alternative arrangements. If you do not receive a call from a specialist clinician, you should attend your appointment at the time and location stated on your appointment letter. Further information is available here.

Please do not attend your hospital appointment if you, or anyone in your household, have any symptoms of coronavirus.

If you need to cancel or change a hospital appointment, you should call the relevant department as soon as possible. Their number can be found on your appointment letter. Useful information to help you cancel or change your appointment is available here.

We are prioritising all emergency and urgent procedures at our hospitals, which may mean delays to:

  • non urgent day surgery
  • non urgent planned procedures

We will be in touch if we need to postpone your surgery or procedure.

Some patients are considered at high risk due to pre-existing medical conditions, or medications. This includes patients receiving treatment for cancer, those taking immuno-suppressant medications and people with Chonic Obstructive Pulmonary Disease (COPD).

If you are at high risk from Covid-19, further information is available on the NHS website. If you are a patient of Gloucestershire Hospitals NHS Foundation Trust, you can find advice here.

Some charities have worked with the NHS to produce advice about COVID-19 in relation to certain health conditions.

Information for patients with a Learning Difficulty is available here. It explains what COVID-19 is and what might happen to you if you become unwell and need to go into hospital.

In light of Government changes to COVID restrictions, the NHS in Gloucestershire has reviewed arrangements for visiting in the county’s hospitals.

From Wednesday 9 February 2022, one visitor per patient will be allowed for one hour each day. Visitors must book visits beforehand, at a prearranged time, generally between 11am and 8pm but please check with the hospital as this does vary in some areas due to patients’ needs.

There will be some exceptions in special circumstances and where patients would benefit from a carer being with them, for example for ongoing personal, physical and emotional care and support whilst in hospital. This might include patients with learning disabilities, dementia, cognitive impairment  or other vulnerabilities. Other circumstances where exceptions can be made include visiting on compassionate grounds such as when the patient is at end of life.

The Trusts also ask all visitors, as well as patients attending appointments, to complete a lateral flow test prior to visiting to check their COVID negative status and provide proof of this when visiting  the ward. When visiting the wards, people will be required to wear a hospital supplied face mask and comply with social distancing and hand hygiene guidance as advised by staff.

Local NHS Trusts are working to support relatives/loved ones and patients where it is not possible to visit in person.

Further advice is available on the Gloucestershire Hospitals NHS Foundation Trust and Gloucestershire Health and Care NHS Foundation Trust websites.