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Wherever possible, outpatient appointments are being offered by telephone or video call, minimising face-to-face contact and reducing the need for patients to travel to our hospitals.

You may still need to attend in person for diagnostics like scans, endoscopies or cardiac tests. If you do need to attend a face-to-face appointment, our hospitals have taken steps to ensure that social distancing can be maintained. Please wear a face covering when you come to hospital.

If changes need to be made to your appointment, you will be contacted to make alternative arrangements. If you do not receive a call from a specialist clinician, you should attend your appointment at the time and location stated on your appointment letter. Further information is available here.

Please do not attend your hospital appointment if you, or anyone in your household, have any symptoms of coronavirus.

If you need to cancel or change a hospital appointment, you should call the relevant department as soon as possible. Their number can be found on your appointment letter. Useful information to help you cancel or change your appointment is available here.

We are prioritising all emergency and urgent procedures at our hospitals, which may mean delays to:

  • non urgent day surgery
  • non urgent planned procedures

We will be in touch if we need to postpone your surgery or procedure.

Some patients are considered at high risk due to pre-existing medical conditions, or medications. This includes patients receiving treatment for cancer, those taking immuno-suppressant medications and people with Chonic Obstructive Pulmonary Disease (COPD).

If you are at high risk from Covid-19, further information is available on the NHS website. If you are a patient of Gloucestershire Hospitals NHS Foundation Trust, you can find advice here.

Some charities have worked with the NHS to produce advice about COVID-19 in relation to certain health conditions.

Information for patients with a Learning Difficulty is available here. It explains what Covid-19 is and what might happen to you if you become unwell and need to go into hospital.

The NHS in Gloucestershire is easing some of the restrictions around visiting hospitals as part of the next phase of Covid-19 planning.

From 8 July 2020, a limited number of visits will be permitted, as long as visitors adhere to specific guidelines which include wearing a face covering and maintaining two metre social distancing.

Local NHS Trusts are working to support relatives/loved ones and patients where it is not possible to visit in person.

Further advice is available for Gloucestershire Royal and Cheltenham General Hospitals and our other Community Hospitals/Inpatient Units.