Information on the symptoms of Covid-19 and rules on self-isolation at home is available on the website. If you do have symptoms you should also get a test to confirm if you have Covid-19. This will be helpful to you and your family, but will also support the NHS Test and Trace system in controlling the virus.

NHS 111 has a dedicated online service which will tell you if you need medical help and advises on next steps.

Use this service if:

  • you feel you cannot cope with your symptoms at home
  • your condition gets worse
  • your symptoms do not get better after 7 days

Please only call 111 if you cannot get help online.

If someone you live with has symptoms of Covid-19, information has been produced to help reduce the spread of infection within your household. Please ensure you are following Government advice regarding self-isolation.

Further advice is available on the national NHS website.

Latest information on who is eligible for testing and how to request a test is available here. Please note that the process for requesting a test is different if you work in a care home, and if you are a key worker (including NHS and social care staff).

You need to have the test in the first 5 days of having symptoms, so should if possible request a test in the first 3 days, to allow time for this to be arranged.The test involves taking a swab of the nose and the back of the throat. This can be self-administered or conducted by someone else (assisted). There is a network of drive-through regional testing sites, along with mobile testing units which travel around the UK to increase access to coronavirus testing. Home testing kits can also be provided.

Further information about the new test arrangements for staff and residents of local Care Homes, is available here.

In line with Government guidance, the NHS in Gloucestershire is asking hospital outpatients and visitors (who are not affected by current visiting restrictions) to plan ahead and wear face coverings when they attend hospital.

We are also recommending that patients who are asked to attend GP surgeries or community services also wear face coverings.

Face coverings can be cloth or homemade and should cover the nose and mouth of the wearer. Guidance for the public on use of face coverings is available from the GOV.UK website here.

If you are clinically extremely vulnerable, from 6 July, you can meet in groups of up to six people from other households outdoors with social distancing. Those who live alone (or are a lone adult with dependent children under 18), can form a support bubble with another household.

From 1 August, you will no longer need to shield, and you can visit shops and places of worship, but you should continue maintaining rigorous social distancing.

NHS England will monitor the virus continuously over coming months and if it spreads too much, you may be advised to shield again.

Support from government provided food boxes, medicine deliveries, the local council and NHS volunteers will continue until the end of July. If you need urgent help, contact Gloucestershire County Council or NHS Volunteers on 0808 196 3646 /

Shielding advice for children

The majority of children who have been previously identified as clinically extremely vulnerable will also no longer need to shield from 31 July.  Only a small group of children with certain medical conditions are likely to be advised to shield if shielding needs to be reintroduced in the future. Details are outlined in the government press release here.

The latest NHS advice about staying safe and well, together with other information about social distancing and protecting those at highest risk can be found here.

Good hand hygiene is really important to keeping well during the pandemic and reducing the spread of infection.

How to wash your hands

How to wash your hands – BSL

A message from our GPs about how to access GP services if you need them during the Coronavirus pandemic.

Helpful lifestyle advice

Gloucestershire Health and Care NHS Foundation Trust has produced some helpful information on nutrition for people who have, or are recovering from Covid-19.

Healthy Lifestyles Gloucestershire have a range of resources to help you stay physically and emotionally well during the pandemic.

Support for your mental health is included in our Local Services section.

Staying at home and away from others (social distancing)

COVID-19: guidance on social distancing and for vulnerable people

COVID-19: guidance on shielding and protecting people defined on medical grounds as extremely vulnerable

Gloucestershire Community Help Hub

In response to Covid-19, councils across Gloucestershire have come together with the police and NHS to create a community help hub, connecting local people who need help with individuals, groups and businesses that can provide the support they need.

Visit the community help hub to ask for help, or volunteer to support others. Information collected will be shared with the relevant local council who will connect people who can help each other, or if appropriate refer individuals to an existing service.

National advice

Further information on other non-health related issues can be found on the Government website.


Information has been produced in other formats and languages. Much of this is currently being updated but information can still be found on the Government website and via this link

Coronavirus: and health issues Resources
Easy read version
Coronavirus: if you get ill Resources
Easy read version
Coronavirus: how to stay safe Resources
Easy read version

This information has been developed for the public. If you are a health care professional please visit your organisations intranet. Information for GPs and practice staff is available on G-Care.