Information on the symptoms of Covid-19 and rules on self-isolation at home is available on the website.

If you do have symptoms you should also get a test to confirm if you have Covid-19. This will be helpful to you and your family, but will also support the NHS Test and Trace system in controlling the virus.

Gloucestershire County Council update their website regularly with mobile testing unit locations. To book a test, visit the NHS website or call 119.

NHS 111 has a dedicated online service which will tell you if you need medical help and advises on next steps.

Use this service if:

  • you feel you cannot cope with your symptoms at home
  • your condition gets worse
  • your symptoms do not get better after 7 days

Please only call 111 if you cannot get help online.

If someone you live with has symptoms of Covid-19, information has been produced to help reduce the spread of infection within your household. Please ensure you are following Government advice regarding self-isolation.

Further advice is available on the national NHS website.

Latest information on who is eligible for testing and how to request a test is available here. Please note that the process for requesting a test is different if you work in a care home, and if you are a key worker (including NHS and social care staff).

You need to have the test in the first 5 days of having symptoms, so should if possible request a test in the first 3 days, to allow time for this to be arranged. The test involves taking a swab of the nose and the back of the throat. This can be self-administered or conducted by someone else (assisted). There is a network of drive-through regional testing sites, along with mobile testing units which travel around the UK to increase access to coronavirus testing. Home testing kits can also be provided.

Further information about the new test arrangements for staff and residents of local Care Homes, is available here.

In line with Government guidance, the NHS in Gloucestershire is asking hospital outpatients and visitors (who are not affected by current visiting restrictions) to plan ahead and wear face coverings when they attend hospital.

We are also recommending that patients who are asked to attend GP surgeries or community services also wear face coverings.

Face coverings can be cloth or homemade and should cover the nose and mouth of the wearer. Guidance for the public on use of face coverings is available from the GOV.UK website here.

If you’re at high risk (clinically extremely vulnerable), you were advised to take extra steps to protect yourself until 1 August 2020. This was called shielding.

In England, the risk of getting coronavirus is now low enough that you’re no longer advised to shield. NHS England will monitor the virus continuously over coming months and if it spreads too much, you may be advised to shield again.

There are still things you can do to protect yourself and others. Find out more here.

The latest NHS advice about staying safe and well, together with other information about social distancing and protecting those at highest risk can be found here.

Good hand hygiene is really important to keeping well during the pandemic and reducing the spread of infection.

How to wash your hands

How to wash your hands – BSL

A message from our GPs about how to access GP services if you need them during the Coronavirus pandemic.

Helpful lifestyle advice

Gloucestershire Health and Care NHS Foundation Trust has produced some helpful information on nutrition for people who have, or are recovering from Covid-19.

Healthy Lifestyles Gloucestershire have a range of resources to help you stay physically and emotionally well during the pandemic.

Support for your mental health is included in our Local Services section.

Staying at home and away from others (social distancing)

COVID-19: guidance on social distancing and for vulnerable people

COVID-19: guidance on shielding and protecting people defined on medical grounds as extremely vulnerable

Active at Home

This guide, produced by Public Health England, offers useful advice about how to keep active and healthy at home during the COVID outbreak. It is particularly helpful for older people and those who are shielding, and suggests activities and tips to help people with physical and mental health.

Gloucestershire Community Help Hub

In response to Covid-19, councils across Gloucestershire have come together with the police and NHS to create a community help hub, connecting local people who need help with individuals, groups and businesses that can provide the support they need.

Visit the community help hub to ask for help, or volunteer to support others. Information collected will be shared with the relevant local council who will connect people who can help each other, or if appropriate refer individuals to an existing service.

Gloucestershire County Council

Covid-19 information and advice from Gloucestershire County Council can be found here

Advice on car sharing at this time can be found here

National advice

Further information on other non-health related issues can be found on the Government website.


Information has been produced in other formats and languages. Much of this is currently being updated but information can still be found on the Government website and via this link

Coronavirus: and health issues Resources
Easy read version
Coronavirus: if you get ill Resources
Easy read version
Coronavirus: how to stay safe Resources
Easy read version

This information has been developed for the public. If you are a health care professional please visit your organisations intranet. Information for GPs and practice staff is available on G-Care.

If you are a parent and you need help to decide whether or not your child should be staying off school: